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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
12,427 reviews
762 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 12,427 Army service member reviews from North Carolina

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5 out of 5 Stars

Everyone was prompt to respond to my question. Everyone was professional and to the point. Thank you

headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars
headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars

From the smallest details to the biggest pains : Billy, Jeffrey, Kim and the others behind the scenes were A+. They took care of issues big and small and helped us along every step of the way. I can not say enough good things about them.

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars

Malachi was AMAZING and informative. He usually reached out to us before we could even think about calling him. When receiving emails he would immediately follow up with a call and walk us through the email and next steps. Morning or evening, weekday or weekend his due diligence was top tier! He made this home buying experience the best ever.

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars
headshot image of Chase Noonan

Loan Officer: Chase Noonan

NMLS# 2446263

5 out of 5 Stars

I had one of the most interesting and difficult times with the process of buying a house. But the Veterans United Team knocked everything outta the park. They went above and beyond to make my dream come true.

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars

Amazing communication

headshot image of Jimmie Draper

Loan Officer: Jimmie Draper

NMLS# 1790144

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5 out of 5 Stars
headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

4.5 out of 5 Stars
headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars

The whole process was so smooth! We closed in 16 days because of how smooth everything was and how on the ball everyone was. Anytime I texted or called my man Steve was right there to answer. I mean there was no time between me reaching out and Steve answering. No matter how silly or small my questions were answered and my paperwork looked over. I seriously can not recommend veterans united and Steve enough. That was such an enjoyable experience.

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Photo submission from Jason S.

So glad to work with Veterans United. You've given us our forever-home.

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

4 out of 5 Stars

There were times that communication was not as clear as it should have been been or needed to be to accomplish the task and there was a lack of understanding about availability of this client to resources at times creating frustration and and appearance to others that the client was not responding to the Loan Officer /team which created a negative representation with the realtor/team who is known to the Veteran's family. This was distasteful and irritating.

headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

4.5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars

Veterans United has made buying my first AND second home a breeze. Thank you!!

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars

This was the most smooth and easy fast transaction working with Veterans United Home Loans to buy a house. Always looking out for you and checking on you to see if you need any help or updates. Even looking out for setting up insurance and services.

headshot image of Michele Young

Loan Officer: Michele Young

NMLS# 408897

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Experience first-hand why 362,289 homeowners give us a perfect score!

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5 out of 5 Stars

Jay and the entire team at Veterans United made our home-buying experience exceptional. From first contact right through closing and beyond, we’ve felt supported, informed and valued.

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

4.5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars

Very helpful and easy to understand process.

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars

Without you and your team I would not have continued this venture. Thanks to you all for supporting this old Vet

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Photo submission from Trina L.

I appreciate all the efforts of the full team. It was a great experience.

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars

This has by far been the best experience in home buying. Everyone was exceptional and went above and beyond. Veterans United truly cares about providing the best outcome for us. Thank you so very much.

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars

Brandon was great

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars

My whole team was great from start to finish. Helping and explaining as things progressed and never making me feel like i was asking to much when it came time to go over things a few more times
Alex was extremely kind and patient and very thankful for all his help and guidance. The team made a stressful process a lot easier to navigate through which is greatly appreciated.

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

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