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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

113

Total Customer Reviews

99.1%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

The best option for a veteran to get finance for the home of their dreams.

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars
Would Recommend

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars
Would Recommend

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars
Would Recommend

We didn’t qualify at first but they advised us on how to get our scores up right away. We were able to get pre-approved in a month.

Loan Officer: Lindsey James

NMLS# 1374324

1.5 out of 5 Stars

The appraiser shorted our value about $20k under any house on my street and they were only half the size of ours. Same size houses on our street are valued at $250k+ and ours appraised for $180k. It really didn't benefit us to refinance. All we did was lose 5 years of equity, reset our loan to 30 years and didn't get the projects done that we wanted to do which was the whole point of refinancing.

Response from Veterans United

Hello Ronald, we appreciate your feedback on this matter. Our team will be researching your appraisal process to determine what our team may do in the future to help prevent a similar issues. The appraisal process is managed directly by the Department of Veterans Affairs, and we understand how the home buying process can become stressful when working to overcome an unexpected circumstances. The VA appraiser is also not selected by Veterans United but again is handled directly by the Department of Veterans Affairs While we do not take responsibility for third party actions, it was beneficial to explore this topic further with you. Our Client Advocate team is available anytime during the loan process to ensure excellent customer service, and we would love the opportunity to speak with you further to learn about this experience. Please contact us to share more information.

5 out of 5 Stars
Would Recommend

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars
Would Recommend

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars
Would Recommend

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars
Would Recommend

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars
Would Recommend

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars
Would Recommend

Made it so easy. Not one hiccup. Can you say perfect.

Loan Officer: Lindsey James

NMLS# 1374324

Ready to see for yourself?

Experience first-hand why 98 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars
Would Recommend

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars
Would Recommend

Loan Officer: Lindsey James

NMLS# 1374324

4.5 out of 5 Stars
Would Recommend

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars
Would Recommend

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars
Would Recommend

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars
Would Recommend

Go Veterans United, you can't go wrong no matter how hard you try😊

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars
Would Recommend

Great experience!!

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars
Would Recommend

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars
Would Recommend

Loan Officer: Lindsey James

NMLS# 1374324

4 out of 5 Stars
Would Recommend

Loan Officer: Lindsey James

NMLS# 1374324

Ready to see for yourself?

Experience first-hand why 98 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

Again, I have recommended Veterans United to several veterans already and I will continue to do so.

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars
Would Recommend

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars
Would Recommend

Thank you for everything

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars
Would Recommend

Veterans United was an amazing experience for my wife and I. You can only hope and pray you have a loan officer as great as we did. Thank you VU for the experience we had and for making our dream of becoming home owners true!

Loan Officer: Lindsey James

NMLS# 1374324

4 out of 5 Stars
Would Recommend

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars
Would Recommend

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars
Would Recommend

They were helpful and I strongly encourage other vets like me to go through them. This was my first ever home purchase and it was a new home to boot; which complicated things. They were able to get me into my dream home and I’m very grateful for that and for them.

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars
Would Recommend

This was the easiest process ever. You read all the horror stories, expecting something to stop you. Ours was smooth sailing. We did not encounter any problems.

Loan Officer: Lindsey James

NMLS# 1374324

More Reviews

See all 113 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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