We were thrilled with the process working with Veterans United. The daunting paperwork side of a mortgage was made easy with the online portal, as well as everyone on their team being so willing to answer questions and walk us through the process step by step. We cannot say enough great things about our experience with them!
Lindsey James was truly exceptional as my loan officer, and I couldn’t have asked for a better experience. From the very beginning, she was incredibly attentive, providing clear guidance and reassurance every step of the way. As a first-time homebuyer, I had a lot of questions, and Lindsey made sure to answer each one thoroughly, often going above and beyond to ensure I felt confident and informed. Her prompt communication, whether through calls, texts, or emails, made the entire process feel smooth and stress-free.What really stood out to me was her dedication. Even when challenges arose, Lindsey handled them with professionalism and efficiency, keeping me updated in real time and offering solutions before I even realized there was a potential issue. It was clear that she genuinely cared about making sure everything went as smoothly as possible, which gave me tremendous peace of mind.If you’re looking for a loan officer who is not only knowledgeable and efficient but also kind and patient, I highly recommend requesting Lindsey. I can’t imagine how much more difficult and stressful the process would have been if I hadn’t followed my realtor’s advice to switch to her. I’m beyond happy with my decision, and I truly can’t thank or recommend Lindsey enough for her outstanding service and dedication. She made a potentially daunting process feel manageable and even enjoyable, and for that, I’m incredibly grateful.
We recently had the pleasure of working with Lindsey James from Veteran United for our VA loan, and we couldn't be happier with the experience. Lindsey was absolutely fantastic from start to finish. She provided quick replies and answered all our questions promptly. Throughout the process, she kept us updated and made sure we understood each step. Despite our out-of-state move, Lindsey made everything so simple and stress-free. We have used different lenders in the past, but Lindsey's outstanding service has made us loyal customers of Veteran United. Thank you, Lindsey, for your exceptional support!
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A great team, this was a long time coming. I originally was going to buy a home in 2018, and inspections fell through. Upon retirement from the military, I didn't really have a choice as I had to move out of military housing. After the first house fell through in December due to unfavorable inspections, this one was a much better property that suites my needs. Closing took a little bit of time, but it was so worth it. Thanks so much for all the help.
