The entire team was outstanding for the start of the process to the end. It made my home search process so much easier, which was very important since I was moving to another state.
Horrible communication. Problems never got solved and everyone ignored me. Got hung up on a call. We are 100% disabled veteran and got tax exemption because we are in Texas. We submitted documents about tax exemption and the one on call said they will contact us if they do not receive document but they never contacted us. And now our mortgage increased from $2700 to $3700 because of escrow from property tax? We called again and they hung up on me. My husband called and they said they never received anything document? We did not receive any proper explanation or solutions. Both of us just received an answer from Veteran United that it was our fault that we did not submit documents (but we did!)
In a time in history and country where daily news shows only constant turmoil and death seemingly to be near imploding in America, Veterans United and its team member hold that torch of hope lighting the way and helping those that sacrificed so much overseas only to return to face battling for already deserved and earned benefits. VU is the real deal!!God Bless Veterans United!!Semper FiAndrew Westbrook
Trip at Veterans United was excellent to work with throughout our home loan process. He was extremely knowledgeable, professional, and always took the time to explain everything clearly so we felt comfortable with each step. Buying a home can be stressful, but Trip made the process smooth and straightforward. He was very responsible and always followed through on everything he promised.I also want to thank Samantha for her help and support during the process. She was very helpful and responsive whenever we needed assistance.If there is one small area that could improve, it would be response times to emails at certain moments during the process. That said, everything that was promised was delivered, and the team handled our loan very professionally.Overall, we had a great experience and truly appreciate Trip’s knowledge, professionalism, and dedication. I would definitely recommend Veterans United to other homebuyers.
My family and I have worked with Veterans United and Leana Winters for the past year and the process has been smooth every step of the way. I would recommend to any looking to transition or purchase a new property.
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This is our second time using veterans united and it won’t be our last! They are hands down the best at what they do. It is always quick and efficient, they check all the boxes and make it a smooth process and once all squared away they fund the loan within the same day. We are so greatful for all the resources they offer to make the move process easy in addition to being the best veteran lenders we have ever experienced. 10/10!
They were so helpful and amazing! I don't think anybody else could have done the same!
Ken was extremely helpful, responsive, and happy to answer our many, many questions throughout the process. He made the entire process run smoothly and made sure we felt comfortable at every step along the way.
Veterans united did such an amazing job with keeping me up to date with all the necessary info, checked in consistently to ensure the smoothest experience and that is exactly what happened! Ill never need to search for another company like veterans united, I feel they are setting the standard of customer service and beyond!
Veterans United made my entire experience smooth and easy. I have many friends and colleagues that tell me that buying a home is a stressful experience but Connor Brandt and the res of the team made my experience stress free and easy!
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I cannot thank Chris & Landon enough for their phenomenal work. They got us to the closing table in less than 30 days! Their proactive approach meant everything was provided to underwriting immediately, which was a huge help as I was using a POA from out of the area. No hiccups at all. Second time using VU and they still manage to impress me with their efficiency and professionalism.
Y'all are like a well liked machine. Very communicative.
These people make buying a home as a veteran so simple and easy.If I had to do this process again, I would want this team and company to bat for me again.
Veterans United made the home buying process so smooth and I feel so lucky to have a Team like Miguel's! While the process of buying a house can be stressful, they were responsive, communicative, and extremely helpful the entire time. I would definitely recommend!
Always great and simple and very helpful.


