Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
210,029 reviews
428 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 210,029 Army service member reviews

Clear Filters

5 out of 5 Stars

Everyone was so helpful thanks ladies.

headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars
headshot image of Dustin Fritz

Loan Officer: Dustin Fritz

NMLS# 744901

4 out of 5 Stars

Veterans United is a great place to start your home buying journey. They are highly capable and will guide you effectively through the process.However, a crucial point often missed by first-time homebuyers is that despite their name, the company is not military-owned or officially affiliated with the military. While many employees come from military families or contractor backgrounds and understand the lifestyle, it's strictly a for-profit business.My overall experience was positive, and they helped me achieve my goal. The main takeaway for anyone considering them is to shop around for better rates before committing.

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

4.5 out of 5 Stars
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
headshot image of Patrick Winkler

Loan Officer: Patrick Winkler

NMLS# 2713766

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars

Easy to work with and very exceptional service throughout home buying process

headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

4.5 out of 5 Stars

N/A

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars

Hayley and her team deserve all praises for their excellent work in such a short period of time. They are a team of true professionals - if I won the lottery and could retire all of them I absolutely would. 11/10

headshot image of Hayley Glennon

Loan Officer: Hayley Glennon

NMLS# 2566042

5 out of 5 Stars
headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

Ready to see for yourself?

Experience first-hand why 356,209 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars

I've never had a VA loan go so smoothly and I've had about 4 of them. The loan officers were extremely helpful in guiding me to finding the right documents and were very quick to respond to my questions. They did a great job!

headshot image of Taylyn Williams

Loan Officer: Taylyn Williams

NMLS# 2052989

5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars

Amy Carder and Taylor are exceptional!!

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Photo submission from Katie G.

All I can say, is that if you’re lucky enough to get Mike on your team, your experience will be even better. Veterans United Home Loans is seriously the best loan company to go through and they really have your back. They answer your questions and don’t abandon you when you’ve locked in a home and are closing or in that process. They’re supportive and answer all questions quickly and take care of a LOT of things on their end to make your life easier. I will always recommend. Thank you for helping me obtain my forever home, because I’m so tired of moving constantly and so is my family. You gave us that peace.

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
headshot image of Britt Blaesing

Senior Loan Officer: Britt Blaesing

NMLS# 1770415

4 out of 5 Stars
headshot image of Erinn Cline

Loan Officer: Erinn Cline

NMLS# 2223549

5 out of 5 Stars
headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

5 out of 5 Stars
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

Ready to see for yourself?

Experience first-hand why 356,209 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Exceptional work they do. Very helpful and outstanding professionalism.

headshot image of Scott Elkan

Loan Officer: Scott Elkan

NMLS# 1904290

4.5 out of 5 Stars
headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars

My Team was the absolute best. The Process was so easy and all my questions were answered and I never had the anxiety of purchasing my Home. If I could rate my team at 💯 % I would. Thank you to my Team and God Bless them.

headshot image of TaTianna Thomas

Loan Officer: TaTianna Thomas

NMLS# 2111142

5 out of 5 Stars

Third time using Veterans United. The make the process easy and seamless.Would always recommend.

headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Photo submission from Cameron C.

We’ve used VU twice and a smaller lender once for our three total times we’ve purchased a home using the VA Loan. Will highly recommend them over and over as we haven’t seen many other lenders top their customer service and support throughout the process. We always feel informed and like we’re part of the entire process during each step, whereas other lenders keep to themselves while working on things behind the scenes. Grateful for VU and will always recommend them for VA Loans.

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars

Veterans United made my VA loan experience smooth and stress-free from beginning to end. They truly helped me along the way, making sure I understood every step of the process. The instructions were clear, organized, and easy to follow, which made a huge difference. My loan officer, Bob Doran, was absolutely great—professional, knowledgeable, and always responsive. He took the time to explain everything and made me feel confident throughout the entire process. I’m very grateful for the support I received and highly recommend Veterans United and Bob Doran to anyone using a VA loan.

headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars

I'm amazed at how very professional your team has been in helping my purchase and refi of the Condo. I'm giving all teammates not tens but 250 stars. Happy new year Ronald Tooke

headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars

Matthew, Amanda, and Annie were an incredible blessing to work with!! They were professional, compassionate and kind and I’m so pleased with my experience!!

headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars

Ryan, Jimmy and Michael got me taken care of and in a house with no problems. Being a first time buyer i had a lot of questions and they were patient and helpful the entire way. Couldn't have done it with out them

headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top