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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
209,737 reviews
796 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 209,737 Army service member reviews

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5 out of 5 Stars

Derek was so incredibly helpful throughout our home buying process! He explained everything in a way we understood and always made himself available to answer questions. Veterans United streamlined the process and made it easy to complete everything needed to ahead of closing. I would 10/10 recommend both Derek and Veterans United. Thank you!

headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

4.5 out of 5 Stars
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

3.5 out of 5 Stars
headshot image of Tamara L. Hemmie

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

4.5 out of 5 Stars
headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

4.5 out of 5 Stars

My team did a phenomenal job in the home buying process. There was never really a moment where I was confused on what was happening or what the next step was whether they were keeping me informed or thanks to the handy to-do list provided by the MyVeteransUnited App. I would definitely recommend this company to most first time home buyers.

headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars

I can’t say enough good things about Veterans United. The service was efficient, friendly, and thorough from start to finish. Working with Veterans United was an excellent experience. Communication was clear, documents were easy to complete, and my loan closed exactly when promised.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

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5 out of 5 Stars
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars
headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Photo submission from Katie G.

All I can say, is that if you’re lucky enough to get Mike on your team, your experience will be even better. Veterans United Home Loans is seriously the best loan company to go through and they really have your back. They answer your questions and don’t abandon you when you’ve locked in a home and are closing or in that process. They’re supportive and answer all questions quickly and take care of a LOT of things on their end to make your life easier. I will always recommend. Thank you for helping me obtain my forever home, because I’m so tired of moving constantly and so is my family. You gave us that peace.

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

3 out of 5 Stars

The under writing needs to be more streamlined. There were to many last minute needed items that had no real bearing on the home purchase.

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars

Tyler and his tram were great!

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars

I would absolutely recommend Veterans United to re/finance their home loans. As the name applies they truly do have the best interests of the veteran in mind.

headshot image of Meghan Kopka

Loan Officer: Meghan Kopka

NMLS# 845777

5 out of 5 Stars
headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

Ready to see for yourself?

Experience first-hand why 355,642 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Veteran's United as a whole has always done great for me! This is my 2nd home loan through VU and they have always been prompt, thorough, and super helpful.

headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

5 out of 5 Stars
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Photo submission from Cameron C.

We’ve used VU twice and a smaller lender once for our three total times we’ve purchased a home using the VA Loan. Will highly recommend them over and over as we haven’t seen many other lenders top their customer service and support throughout the process. We always feel informed and like we’re part of the entire process during each step, whereas other lenders keep to themselves while working on things behind the scenes. Grateful for VU and will always recommend them for VA Loans.

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
headshot image of Eric Perrigo

Loan Officer: Eric Perrigo

NMLS# 1960972

5 out of 5 Stars
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

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