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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
75,537 reviews
709 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 75,537 Navy service member reviews

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5 out of 5 Stars

Austin Butler was there all the way to the end! Great and easy to communicate with, had my best interest in hand, and made the difficult and stressful process easy!

headshot image of Austin Butler

Loan Officer : Austin Butler

NMLS# 2703745

5 out of 5 Stars
headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars

Mark and team have been awesome, from the original loan through the refinance. I know that My wife and I are being taken by a quality team, thank you.

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

5 out of 5 Stars
Photo submission from Steven C.

First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars

You guys called me and I’m so grateful that you did because I didn’t realize that I could refinance and get a lower interest rate plus save some money. I would recommend you guys to anybody. Thanks for the fantastic job that you did helping me refinance my home JJ McCabe.

headshot image of Drew Alexander

Loan Officer: Drew Alexander

NMLS# 1407112

5 out of 5 Stars

VU made this process quick and easy. The checklist was simple and kept me on track, especially as a single parent trying to buy a house in between Mom life. I’m grateful for a responsive and informative team.

headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars
headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars

The entire team was very courteous, professional, and thorough! Shane my loan officer even returned my call on Christmas Eve to answer my question! I would definitely recommend them to any veteran wanting to purchase a home. Thanks!

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

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5 out of 5 Stars
headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars
headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars

With Veterans United, buying a home was super easy! I looked at a few houses, told them which one I wanted, they did the rest. They walked me through the entire process with constant communication and updates. Cant go wrong!

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

4 out of 5 Stars
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Photo submission from Robert S.

Everyone was responsive and kept me informed. All forms were easy to access.

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars

Good morning,I am writing to express my sincere appreciation for the exceptional work provided by Jake Hanson and his team. They made the entire home refinance process seamless and ensured every detail was handled perfectly. Having worked with Jake for nearly seven years, I can attest that he is a consummate professional who truly excels at what he does. Because of this experience, I will remain a loyal Veterans United customer.I would also like to recognize Brooke Mudd for her outstanding support. She answered all of my questions without hesitation, and her guidance was impeccable. Both Jake and Brooke are absolute rockstars who represent Veterans United incredibly well; I highly recommend them for any future promotion opportunities.Lastly, I would like to thank everyone else involved in the process, including the underwriting staff, title and escrow teams, and the notary assigned to my closing.Have a great day!Best regards,Eric Williams

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

4 out of 5 Stars
headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars

The efficiency of the Veteran's United team is comparable to a Formula One pit crew and all I had to do was drive!

headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars

Matt and his team are fantastic! My 3rd transaction with him and just as smooth and knowledgeable as always!

headshot image of Matt Leitnaker

Loan Officer: Matt Leitnaker

NMLS# 2354229

5 out of 5 Stars
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

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Experience first-hand why 359,066 homeowners give us a perfect score!

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3.5 out of 5 Stars
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

4.5 out of 5 Stars

Very helpful, very accessible and very knowlegible. I have used their services for initial purchse and for refinace.Would recommend them to felllow veterans and friends.

headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

4.5 out of 5 Stars

Very helpful team lead by Janeanne Stephens made the entire home shopping, buying and closing easy.

headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

4.5 out of 5 Stars
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars

I’ve been searching for “my” house for years Chance Mullins has been outstanding. Helping me through all the ups and downs….homes in several states and finally to my new home in Florida. I cannot express how supportive he has been through this whole process

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Photo submission from Andy A.

Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars

Great service and great people. They walked us through every step and made the process easy.

headshot image of Jacob Johnston

Loan Officer: Jacob Johnston

NMLS# 2342424

5 out of 5 Stars

Very smooth process with knowledge people to help with every step along the way

headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

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