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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
74,591 reviews
from Veterans like you… and counting!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 74,591 Navy service member reviews

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5 out of 5 Stars

Karol Hart, my loan officer, and Jonathon, my dedicated Home Buying Concierge, were outstanding representatives from Veterans United. Their guidance and professionalism made this my most rewarding loan experience.I also want to praise Amanda, Karol Hart's assistant, who acted as the loan processor on my file. She worked tirelessly to help me understand complex documents, providing clear, professional explanations and a personal touch that made me comfortable.I highly recommend Veterans United, especially Karol Hart (loan officer), Amanda (loan processor), and Jonathon (Home Buying Concierge), as their loan company and representatives to help experienced and new home buyers navigate the home-buying process.

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

4.5 out of 5 Stars
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars

I called the phone number online to find out if I could get pre-qualified for a VA loan. I was encouraged and felt valued. I was treated with great respect and was pre-qualified the same day. Everyone that I spoke with was very professional, patient, and friendly. Chris and Felicia walked me through every step with kindness and professionalism! I truly appreciate them, and may not have gone through with the purchase since it was my first home and I was skeptical because of the economic climate and my age. I am so happy with my new home and I am confident that I made the right choice.

headshot image of Chris Coloni

Loan Officer: Chris Coloni

NMLS# 2609117

5 out of 5 Stars

Everyone from day 1 was very respectful and made there's elves reachable..JON A.was my pount man passed the ball to Beau .And from there to close thank.u all

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
Photo submission from Andy A.

Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
headshot image of Dalton Verret

Loan Officer: Dalton Verret

NMLS# 2609978

5 out of 5 Stars
headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

5 out of 5 Stars

I worked with Katie Smith on purchasing my first home. She was so helpful, knowledgeable and always working on helping me and my family get into our new home. I’d highly recommend using Veterans united to all my family and friends.

headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars
headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars

This was the first time I have purchased a home by myself and it was nice to have the team that Veteran's United put together to help step me through the process of purchasing a home. I really loved the online checklists to help me stay on track with what was needed. I am so grateful for Veterans United for helping become a home owner.

headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

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5 out of 5 Stars
headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

4 out of 5 Stars
headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars
headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

5 out of 5 Stars
Photo submission from Phillip P.

I had a pleasurable experience with Veterans United and even after closing on the home, they said they would be there for any questions I would have. My whole team has been great even through the delays by the seller. I would recommend Veterans United to any veterans looking to use their VA loan to buy a house.

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
headshot image of Hank Warren

Loan Officer: Hank Warren

NMLS# 2048891

5 out of 5 Stars
headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
headshot image of Felecia Z. Solomon

Loan Officer: Felecia Z. Solomon

NMLS# 1145004

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Experience first-hand why 354,353 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars

The entire process from applying to closing was extremely easy. The team was attentive to all aspects of owning our first home, from running numbers for us, to finding the best insurance and even getting set up with utilities, just to name a few. Using Veterans United I don't see how you could be disappointed.

headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
headshot image of Yoel Stefanos

Loan Officer: Yoel Stefanos

NMLS# 2094709

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Photo submission from Christopher J.

I was always under the impression that buying a house would be a very stressful and difficult process. But working with VU completely changed that perspective—it was an unbelievably smooth and straightforward experience. My loan officer, Dustin Johnson, and his team were incredibly helpful, knowledgeable, and proactive throughout every step. They always kept me informed, answered all my questions promptly, and made sure I understood everything that was happening.Their professionalism and genuine care turned what could have been a nerve-wracking process into something I actually enjoyed. The only downside to closing on my house is that I won’t get to work with Dustin and his team on a daily basis anymore. I truly can’t recommend them enough to anyone looking to buy a home—they made my dream of homeownership a reality, and I’m so grateful for their support.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars

Kelsey and her team were amazing from start to finish. Even with my own complications Kelsey and her team went above and beyond.

headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars

Working with Veterans United and Ryan’s team for four separate houses and multiple transactions has always been a pleasure. These guys are dialed in. I am a Veterans United life long customer. Thanks team!!!!

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars

My loan team was outstanding through the ups and downs of my loan process. We had set backs and they stuck it out and really pulled through. Veterans United is always up for the challenges and swings for the fences. I could have not asked for a better Team to represent me and my family than Rachel and Tony. Hats off to everyone involved even the underwriters!!!

headshot image of Tony Meis

Loan Officer: Tony Meis

NMLS# 1044957

5 out of 5 Stars
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

4 out of 5 Stars

I chose you because you are efficient and conservative in your deal making.
Thanks

headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

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