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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
452,940 reviews
653 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 452,940 unfiltered reviews

Starting on Page 349 of 15,098. Return to Page 1

5 out of 5 Stars
headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars

I’d recommend Veterans United on every occasion and twice on Sundays. Wendy and her team are outstanding!

headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars

Ryan Sherman was outstanding. My wife and I were in a big hurry to battle for a property. Ryan dove into action on our application and we were able to submit and win the bid within less than 24 hours! After than initial offer phase, Ryan was readily available for any questions. He went above and beyond. He took the time to answer questions I had even when not in his business hours. He truly went above and beyond! We had a great experience with him and VU!

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars

You are as a good man

headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

5 out of 5 Stars
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Photo submission from Beverly C.

I always heard that buying a home could be a long, hard, and scary process. Working with my team at Veterans United, made my first home purchase so much easier than I could have ever imagined. They gave me all the information, and tools I needed to understand the process. They referred me to a realtor in the area in which I was looking, who is very knowledgeable in VA Lending and finding the perfect home for me! From beginning to end they were all courteous and professional, answering my many questions every time I called. I can't think this team enough, Jason Chronr, his assistant LeighAnn, and my realtor Tracie Raffulo. And I thank them all for everything they do for veterans and their families.

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars

Veterans United is truly an amazing company. They take such good care of their clients from the beginning of the home loan process and through refinance. I appreciated their patience and kindness through every phase of the process. They treat you like family and I would definitely recommend them to my other veteran friends.

headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
headshot image of Shannon Hudson

Loan Officer: Shannon Hudson

NMLS# 1078335

5 out of 5 Stars
headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars
headshot image of Donnie Henderson

Loan Officer: Donnie Henderson

NMLS# 2312978

5 out of 5 Stars
headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

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5 out of 5 Stars
headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars

Excellent communication, smooth process!

headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars

The entire Veterans United team was terrific. They were engaged from the first day, until the closing. The updated each other across the team, to include the realtor and worked together to work through issues that came up. Loan officer was terrific!

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Photo submission from Geoffery O.

This was the smoothest and fastest home loan I have experienced. Hassle free and amazing communication the entire loan process! I would highly recommend Ryan and Veterans United!!! Hands down a 10! Thank you for everything! We are so happy!!!

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

5 out of 5 Stars
headshot image of Donnie Henderson

Loan Officer: Donnie Henderson

NMLS# 2312978

5 out of 5 Stars

Mr Charles and his team work diligently to make sure that I was able to purchase the home of my choice. Thank you so much!!!

headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

5 out of 5 Stars
headshot image of Martin Schneider

Loan Officer: Martin Schneider

NMLS# 1991033

5 out of 5 Stars

Ashley was absolutely the best, every concern I had she made me feel at ease and was absolutely very supportive, everything she said would happen did happen and it was so smooth. This company is very lucky to have a employee like her, she is absolutely a wonderful person to work with.

headshot image of Ashley Tasco

Loan Officer : Ashley Tasco

NMLS# 2533214

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Experience first-hand why 360,275 homeowners give us a perfect score!

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5 out of 5 Stars

Due to getting our tattoo work completed before starting our loan process, we were able to close in a record time. Thank you, Jimmy and your team. I look forward to working with you again.

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars

A dream come true, because of them . Friendly, and they make you feel like family.

headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
headshot image of Holly Ragan

Senior Loan Officer: Holly Ragan

NMLS# 2017154

4 out of 5 Stars
Photo submission from Dustin E.

Asli was great! She had solutions too problems with our seller that definitely helped get over hurdles that would have delayed our closing. We closed on time and in the end it was because Asli went above and beyond to stay on top of the loose ends and get problems resolved.

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

0.5 out of 5 Stars

It has been twice that veterans united forced me to follow up to confirm that they pay my taxes from my escrow account.I paid my taxes on 2023-2024 and had to send a copy to get reimbursed, but no one responded to my email, even after I wrote in the email to add to the principal of the account. I was just sent a check with no response to my email on 2/23/24.When I refinanced on Sept 2025, I was assured by the loan officer that he would personally make sure this is updated in my escrow account.Nov 5 2025, and I have sent 2 emails to Jon Wachtel, one in Oct 23 and a second on Nov 3, with no response and no update on my account.Called again today (nov 5), and was informed to send the tax bill to another email oscorrespondence.ctax@corelogic.com and to come back on Nov 14 to confirm if the tax payment was completed. Why do I have an escrow account? I will never work with Veterans United again. this back and forth is not worth it.

headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars

I had to switch to veterans united at the last minute and they took care of me

headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

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