Aaron was amazing worked to get me a decent rate and terms. There, was some confusion when other staff got involved. Once they had everything clear to close, everyone evaporated and didn’t hear much from anyone after that. Aaron sent me a text when the property closed. Waiting for further instructions so I can start paying the bill.
This was the easiest experience while searching for a house. All of my team was very responsive and able to answer all of my questions. I was well taken care of and never felt lost during this process. They were always available and very knowledgeable.
Clayton, Dawn and Vicki made our home buying process seamless and super easy. I cant say enough about our positive experience and excellent customer service we received with these awesome individuals and Veterans United. The customer portal / app is awesome. You will see exactly what they need from you to submit and just check them off, one by one. Such an awesome experience and I highly recommend.
The whole team was amazing. They were easy to get a hold of, and worked with our realtor flawlessly. They processed our loan very quickly.
Thank you.
We’ve used VU twice and a smaller lender once for our three total times we’ve purchased a home using the VA Loan. Will highly recommend them over and over as we haven’t seen many other lenders top their customer service and support throughout the process. We always feel informed and like we’re part of the entire process during each step, whereas other lenders keep to themselves while working on things behind the scenes. Grateful for VU and will always recommend them for VA Loans.
Carl and the whole team. No matter who I spoke with, they made me feel like a VIP. Thank you to everyone. V/R Raymond Lynch
The entire team was very professional. They guided me through everything responding promptly and cheerfully. I have recommended VU to all of my sons who are also veterans and several friends.
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Matt and his team did an outstanding job, when the home was going through the ringer of negotiations. We made it happen! Thank you to everyone over at VU!!!!!
Veterans United is an Outstanding Team who I would work with again. Trustworthy and Professional with Genuine Support in securing homes for the Veteran Families.
I've truly enjoyed being a Veterans United customer over the years. Everyone from my loan officer to my concierge have been so professional and polite. It makes a difference when service stands out, and the people at Veterans United are all above board. Thanks guys.
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Great business and great service. Felt very supported in the process—even good for service members coming from overseas.
Veterans United really takes you through the entire process. Clay and Abby worked as a team and assisted me in navigating the systems. I am thankful for their support.
If you’re looking for a team that goes above and beyond, look no further than Veterans United Home Loans. From start to finish, this entire team had my back like a well-oiled machine. Every time I had a question or needed something done, they didn’t just meet my expectations, they crushed them. They kept me in the loop at all times, making sure I was never left wondering what was going on. I swear they must have had a direct line to my thoughts because they always stayed one step ahead!Huge shoutout to the entire team, seriously, these guys didn’t miss a beat. They made the home-buying process feel like a breeze, which is saying a lot considering how stressful it can be. I don’t know if they run on coffee or pure determination, but whatever it is, it works! I’d ask for something, and boom, it was already done. They didn’t just do their job, they did it with care, efficiency, and a level of dedication that’s hard to find these days.But I have to take a moment to talk about Jordan Powell, my loan officer. If you’re lucky enough to get him, consider yourself blessed. This guy is a rockstar! Jordan was always ten steps ahead, making sure I had zero worries and that everything was handled perfectly. He got things done faster than I could blink, and he always had my best interest in mind. I’m pretty sure if there was an Olympic event for loan officers, Jordan would bring home the gold.To anyone out there thinking about going with Veterans United, DO IT. I can’t recommend them enough. They took care of me like family, and I know they’ll do the same for you. If you’re lucky enough to get Jordan Powell, just know you’re in the best hands possible. This team doesn’t just get the job done, they set the gold standard.10/10, highly recommend, and I’d do it all over again without hesitation. Thanks again to Veterans United and the dream team that made it all happen!
VU staff had me supported every step of the way. on the ball and friendly, cheerful, professional! really appreciate my team!
I can’t express how grateful I am for the whole VU team that helped me conquer a dream and turn it into reality for not just me but for both of my daughter. Thank you
Awesome Team! Thanks
Tim was great to work with. He and his team kept me updated on each step as the process progressed. He answered all my questions, whether through phone or text. I was pleasantly surprised how easy and stress free this process was. Now in a very great home with my happy family.
