The whole process was super quick and relatively simple and Lindsey was always available to answer my questions.
The only thing I would have liked was the choice to roll all the extra fees etc into my loan (aka my loan is slightly more ($6k) than the price I agreed to pay for the house). I personally don't mind as I plan to pay my loan off early anyway, but it may make a difference for some people in the long run. It would have been nice to at least had it explained to me that that's what was happening, as it created some confusion at the end with getting money back vs owing some $$ at closing (which is the norm for most people).
This was such an enjoyable process for my wife and I. I am paying a higher interest rate but the customer service was exceptional so I decided to have my loan serviced through Veterans United. Lindsey James is exceptional in every way which made my decision to work with Veterans United rather than other competitors that much easier.
