Very happy with them.
Great service
I was nervous to initially check it out, there was always an one excuse or another not to do it. My credit is not the very best but it is decent and it really has to be. Don't expect them to be able to accomplish a un realistic home loan. Be honest with Veterans United and the team assigned to you but more importantly be honest with yourself. Don't expect miracles, know your budget, be prepared, be proactive and most importantly be patient and respond to their request immediately. It's your loan after-all even though you'll feel like the team is only working on your loan, keep in mind they are also working on others and their loans but their response to your concerns are still their highest priority. Even by email which in some cases are at odd late / early morning hours. Just shows you they are definitely working on your behalf to give you their very best effort to make your loan happen. If your expectations are realistic and your honestly expecting a good experience you'll be satisfied. Unless your assigned Loan specialist team is Logan and his team then good won't be "good enough" of a rating you'll actually recieve an excellent experience. Also would like to say to you all that Logan's team includes a beautiful coordinator/specialist named Taylor working on your loan and she is a Rockstar, I give Taylor 100 stars as she is fantastic in all areas as well. If I had to do it again I'd request and not quit requesting for Logan and Taylor to be assigned to accomplish my loan package that's how great they are.
Logan and team made me the happiest new home owner i could be and like I stated above they are what makes the Veterans United Home Loan experience stand out among the rest.
Communication at the end was a mess. Nothing to do with Aaron or Mike. They were both great. Title and who came out for the closing seemed to not know anything.
Alex and the rest of the team were awesome from beginning (2021 when I worked with Scott to get my credit fixed ) to Alex and Beth helping me through to the end ! They accommodated my schedule and they made the process so smooth. I would recommend this company and these people to any and everyone .!! A+
Everyone was an absolute joy to work with! From the concierge to my agent everyone was amazing and made the process super easy!
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I strongly recommend Veterans United to any veteran looking to purchase a home with a VA loan. VU will walk you through every step in the process. They truly think of everything and make the process as efficient as possible.
From the first phone call to the final closing phone call it was a great experience. No call was unanswered or unreturned. The level of professionalism was outstanding. Each team member was informative and friendly. I was initially told how the process would work and that I would have contact information for everyone involved in case we had questions. I was encouraged to call and ask anytime. The timelines were all met and in fact it was finished ahead of time. I would highly recommend using Veterans United.
Wonderful, thoughtful, mindful, and emphatic to our needs.
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Veterans United provided ne with outstanding service. They were recommended to me and now i would like to recommend then to you.
Bryan and his team were excellent with helping me every step of the way. If I had any questions they were fast to respond. It was my first time buying a home and they made sure that I understood everything happening and the timeline for everything.
Zach and the entire team at VU made this process smooth and exciting. Sharing every step and answering all of my questions.
Mary was the most wonderful. Patient courteous and understanding. She treated me like I was family
Very easy process from beginning to end. The loan officer was excellent to work with. Veterans United thank you for giving us our dream of home ownership!!!
They was very helpful
