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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
452,271 reviews
599 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 452,271 unfiltered reviews

Starting on Page 234 of 15,076. Return to Page 1

5 out of 5 Stars

I am 62 years old and my husband is a 78 year-old Vietnam veteran and we can honestly say we have never ever had such outstanding, excellent, personalized, caring, customer service as we have received from Marcus Crossgrove and his outstanding team. For many many months, they worked with us over several offers/houses we didn’t get, and each redo/time they acted like we were their first and best and only customer they ever had! Their communication was great, and they are well oiled machine with teamwork and each time they kept us on track, and we finally found our dream home and just closed on it last week, hallelujah, and our hearts were full of extra thanksgiving this Thanksgiving for Marcus and his team and all their dedication, professionalism, knowledge, and support the entire time. We’ve already recommended Marcus and Veterans United Home Loans twice and will continue to do so and hope to send more business to them in the future, and we definitely will keep them in mind for any of our needs going forward. They also connected us with wonderful homeowners insurance agents, a great security system, they had other great referrals too (all Veterans’ businesses)! Thank you all so much! We’ll be forever grateful for you (and wish we could clone you/keep you for all our business needs). Al and Michelle Diacetis

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars

Heidi and her team never missed a beat. They made the entire process easy.

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
headshot image of Jamie MacInnes

Loan Officer: Jamie MacInnes

NMLS# 2373405

5 out of 5 Stars
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars

The whole team was fantastic. Veterans United, specifically Ryan Kawelaske, has a talent for making a stressful process as simple and easy going as possible.There is no one else I’d trust with purchasing a home. 10/10

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Photo submission from Gregory H.

We had an awesome experience buying our first home with Veterans United.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars
headshot image of Jordan Smetana

Loan Officer: Jordan Smetana

NMLS# 2388792

5 out of 5 Stars
headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars

It was good how things fell in place. But our advice to the team is this: The team members need to be a little more in sync with each other. In other words; If one team member is absent, and another team member takes over, they need to make sure that the other team member has everything that they need to continue on with the work. It was was very frustrating for Mrs. Lykes and myself in getting the certain to-do's together again after we had already taken care of it. But other than that, it was great. Every team member was great. And that's real talk. I will be recommending you guys.
Sincerely, Mr. & Mrs. Lykes.

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

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5 out of 5 Stars
headshot image of Tyler Lentz

Loan Officer: Tyler Lentz

NMLS# 2426262

5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
Photo submission from Derrick W.

We had the best home buying experience with Veterans United! Our Loan officer was so helpful throughout the entire process. Which kept everything smooth sailing. So thankful to the whole team, and everyones hard work at making our dream come true!

headshot image of Brad Strubel

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
headshot image of Shelby Edwards

Loan Officer: Shelby Edwards

NMLS# 2251000

5 out of 5 Stars

They work with you the whole way and they explain everything to you and make sure that you understand the whole process the entire time through it!!

headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

5 out of 5 Stars
headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

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Experience first-hand why 359,689 homeowners give us a perfect score!

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5 out of 5 Stars

Thank you all for making this process as easy as possible. I am extremely excited to have found a home in the most perfect location. The team helped me to stay on top of tasks and made this the most pleasant homebuying experience
Thanks again!

headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

5 out of 5 Stars

Ted suggested the refi ... of his own loan. Saved me $425/mo, just 8 months after the original purchase money mortgage. Yay, Ted!

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars

I am Lisa's biggest FAN!!! Awesome team!
This is the second home I have purchased with Veterans United. They are Fast, Easy to work with, and simply the best.
You can't go wrong by using Veterans United and Lisa Durand.

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

5 out of 5 Stars
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Photo submission from Dayton B.

I would have never thought at 25 I would have a brand new built home with such an amazing family to share it with. Matthew Reehl went above and beyond to make sure the home buying process was as easy as possible. I would recommend him to anyone buying a house.

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars

I can’t believe how amazing Veterans United has been! From my loan officer, Tommy, my concierge Josh, to the realtor they found for me , Tiffany; everyone has been so caring and helpful and the entire process went so smooth I felt like I didn’t lift a single finger to find and close on our new home. My children and I are happier than we’ve ever been and it’s truly thanks to the entire team at Veterans United! Thank you!!

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

4.5 out of 5 Stars
headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

4 out of 5 Stars
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

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