VU made the entire process from day 1 to closing and beyond very smooth and as stress free as it could be. Great to work with!
Improvements can be made. A large lender with shortcomings especially before closing. I think government shutdown issues could've been an obstacle. Please, communicate better or send a rep around when closing.
Everyone has been incredibly helpful and polite, and the whole experience went smoother than butter. I was skeptical about the company at first because they asked for some personal information in order to receive a quote, so I naturally gave some bogus answers just to fill in the required slots. Our loan officer called us, and between him and his team, our minds were put at ease. We went from living on a pretend street called "Nunya Business" to closing on our first home. When my husband's orders were put on hold due to SARS-CoV-2, the company was with us every step of the way to make sure we were doing okay. They knew between the limbo with PCS orders and me still working as a nurse, our family was under a bit of stress (as are most others around the world). They sent our family board games to keep us entertained and connected while we were at home as the world went crazy around us. The entire experience has been great, and the team was with us every single step of the way. Veteran's United even supported our decision to get quotes from other lenders as well. After feeling like "just a number" with NFCU, we stuck with Veteran's United because it felt like we were being taken care of like family. If you're on the fence, don't be. Veteran's United is amazing, and we don't regret our decision even for a second!
Outstanding. For you that wrote APRs, right column and the some.
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The experience that we had with Michael was beyond expectations. He was very personable and made out purchase an easy one. I would recommend him to anyone interested in purchasing a home. Thank you and keep up the great work.
Outstanding Service
Our Veterans United team were the most helpful group of individuals throughout the long and confusing home buying process. Their communication was top notch and they did not hesitate to answer every question we had. I highly recommend Veterans United for any of your home buying needs!
For first time Home buying it was the easiest process I’ve ever done honestly
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Website was easy to use
The team was very professional and gave great advice and pointers throughout the whole process.
Paul and his team were outstanding.
I would definitely recommend Veterans United. They were very professional and efficient and made my refinance go very smoothly. Thank you very much.
Ty Reese and his team are incredibly awesome. They helped me to rebuild my credit score, guiding me to a successful ownership. Much appreciate!
Ben and his team are the best to work with
