This was my first time using Veterans United and the VA Home Loan process. My loan team was outstanding! They provided me with the information and guidance that was needed during the process. The rates that are available for home loans are much lower than can be obtained by other financial institutions which in the long run saves you money. Jeremy and Taylor are very knowledgeable and made the process very easy and smooth. They were both helpful and informative. I like and or demand to have communication when I am completing a transaction like this, my loan team was Always there to answer any questions that I had, no matter how little. They both took the time to completely answer all of them. On the information portal that is created for each member, it states that the faster you provide the information the faster your loan moves, well it is completely the truth. All people have issues with buying a house, but they made it very easy to deal with them. Yes, there is a lot more information that is needed with a VA Loan, but the process they have makes it really easy with all of the steps. I would highly recommend Jeremy Carver and Taylor Fruits to handle anyone's loan needs. I will contact them both once again when the time comes.
The only scam I experienced was from Safe Haven. I am really sorry I agreed to do business with them.
I love working with Randy and Austin they were both amazing at making things happen especially in the time frame that I was hoping.
I WAS VERY IMPRESSED WITH THE MYVETERANSUNITED WEBSITE WHICH MADE COMMUNICATION EXTREMELY EASY.
I would recommend the title company and real estate agents but never my loan officer!
Response from Veterans United
Hey Michael,
I’m glad to hear you had a good experience with your title company and real estate team, but I’m truly sorry to hear you felt let down by your loan experience. That’s not the level of care or respect we want any of our borrowers to feel, and I appreciate you taking the time to share your feedback.
I’d really like us to review what happened and see how we can learn from your experience. Please reach out to 1-800-212-5200 or ClientAdvocate@vu.com. Our team is available Monday through Friday, 9 a.m. to 5 p.m. Central Time.
Step by step every part of this process with VU was absolutely painless and smooth
You will enjoy this potentially stressful endeavor work great ease with Veterans United!! Wish everyone could use this service! Makes me feel like my military service wasn't in vain after all!!Have NO FEAR Veterans Untied is here!
While deployed, Rich Pauls contacted me and basically we hit it off and then when I got home he was able to let me know what my wife and me needed to send him as well as Tiffany Herrmann. I will definitely be sending fellow soldiers towards veterans united as long as family members.
Ready to see for yourself?
Experience first-hand why 360,037 homeowners give us a perfect score!
After being told no on VA loans thru other banks, Veterans United said let us try and they delivered. On top of helping us buy a house with 50% less down payment, they also cut our auto insurance in half.
The loan team we had at Veterans United Home Loans was the absolute best. They were knowledgeable, experienced, and efficient. Additionally they cared about us as individuals. Never did we feel like just another loan. Business dealings are difficult enough and having Veterans United Home Loans and our loan team made all the difference!
Excellent service.
your team was fantastic. Good people these days are very hard to find. Thank you from the bottom of my heart.
