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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
452,677 reviews
535 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 452,677 unfiltered reviews

Starting on Page 323 of 15,090. Return to Page 1

5 out of 5 Stars
headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars

Jay Christman is an amazing asset of your firm. I predict his rise to Senior VP by age 35 if VU is savvy & wise enough to hold onto him!

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

3 out of 5 Stars

No comment

Response from Veterans United

Hi Joseph,
I’m sorry to hear your experience with Veterans United didn’t meet expectations. Even though you didn’t leave details, we’d like the chance to learn more and see how we can improve. Please reach out at 1-800-212-5200 or ClientAdvocate@vu.com.

5 out of 5 Stars

The whole team was great to work with, would highly recommend.

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Photo submission from Erik Y.

Great company. A lot easier to work with the other military home loans.

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars

Everyone exceptional in all aspects of this home buying experience. Everything in a timely manor and with great communications
Will always recommend Veterans United

headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
headshot image of Chris Draffen

Loan Officer: Chris Draffen

NMLS# 2023094

5 out of 5 Stars
headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars

Good service, very easy to work with and always available for every need.

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars

The team was attentive and always trying to communicate with us.

headshot image of Megan Moore

Loan Officer: Megan Moore

NMLS# 2082937

Ready to see for yourself?

Experience first-hand why 360,042 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Great system to navigate

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

4 out of 5 Stars
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
headshot image of Abbie Schneider

Loan Officer: Abbie Schneider

NMLS# 2059890

4.5 out of 5 Stars
headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

5 out of 5 Stars

Veterans united was a great orgization to work with. I would recommend them to anyone veterans wise

headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Photo submission from Carlos T.

Katy and her team were on top of their very move, there were no issues. This is my 3rd home purchase and it closed in 30 days with no issues. I was kept informed every step of the way and had noises. An outstanding team and Realtor Ron.

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

4.5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

4 out of 5 Stars

The only suggestion I have is that the buyer and the lender go over the closing disclosure before the closing. Especially if it is a first time home buyer! Other than that it was a great experience!Thank You !
Craig

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars

My experience with my loan team was excellent they helped me all the way any questions I had they had answers very helpful

headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars
headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

Ready to see for yourself?

Experience first-hand why 360,042 homeowners give us a perfect score!

Check My Eligibility
4 out of 5 Stars

I had to request to change an agent because of her lack of respond. We missed a dream house because of late offer submission. Steve is awesome.

headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

3 out of 5 Stars
headshot image of Ryley Lyons

Loan Officer: Ryley Lyons

NMLS# 1929844

3.5 out of 5 Stars
headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars

Veterans United really work hard to service their veterans with quality and care for a very smooth home buying experience!

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Photo submission from Samuel A.

Promise, Allison, and the entire team are great in making this happen. Thanks a lot to the VU family. Have already recommended to some veterans. Thanks again!

headshot image of Promise Jackson

Loan Officer: Promise Jackson

NMLS# 1125746

5 out of 5 Stars

Everyone has been on top of our file and very helpful!

headshot image of Christopher Reese

Loan Officer: Christopher Reese

NMLS# 2407291

5 out of 5 Stars

My overall experience was awesome. The team was their for any questions I had and they carried us through the process with their expertise. I appreciate all of the team 100%.

headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars

Knowledgeable, professional, expedient, reliable and dependable.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars

I extremely impressed with the customer service 🙏

headshot image of Jacob Moore

Loan Officer: Jacob Moore

NMLS# 1881956

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