As a first time homebuyer, I had little to no knowledge about the loan process, buying process, anything really and everyone was beyond helpful and it felt like I was included in everything and was never left unsure of anything
There seemed to be a lot of hoops to jump thru but in the end we got it done. The team at Veterans United was really helpful as was my agent.
I have never had a easier loan process.
Travis and Taylor made a complicated situation seamless! They were both wonderful, easy to work with, kept us in the loop at all times. I can only imagine all the work that went on behind the scenes that we didn't see. We can't thank them and Veterans United enough!!!
Really liked how dumbed down easy the process is. Seemed effortless.Did not like finding out I could save 5k in closing costs and 20k over the corse of 30 yrs with a better interest rate from a different loan company.
Callahan Thompson was very responsive and answered every question I had. Highly recommend veterans united.
Stacy and greg were great. They were very helpful. Underwriting should give faster and provide one list of what is needed instead of keep requesting documents again and again. This process entends the process of getting the loan finished
VU is the best! I’ve worked with several lenders and none compare to VU. Phil H. Is excellent to work with. Thank you for a smooth loan process!
Our experience lacked origination and repetition. Instead of one contact I think we had 3. It should've been much less difficult overall. They had all our information necessary to complete our loan. We both have excellent credit scores with no other loans except our existing home loan! We haven't paid a penny of interest on our 1 credit card in 20 years! It was my pick as a combat veteran from Vietnam to pick VU as our option. Sad but in the future I/We will look elsewhere.
We had a great experience with our loan officer and his entire team during our home buying process. We closed on our home on December 15, and they truly made everything happen quickly and smoothly. Communication was clear, timelines were met, and the whole process felt well-organized and stress-free. Their efficiency, knowledge, and support made buying our home a positive experience. We are very grateful for their hard work and would highly recommend them to anyone looking to purchase a home.
I'm still don't know monthly payment yet. Because I'm just a week after closing. Ask me again in 2 months.
Can’t thank my home buying team enough for all the work they put in to make this an easy process. Moving from Germany to Hawaii was one of the hardest things I’ve ever done but buying a new home while traveling was honestly the easiest part. A huge shout out to Ryan for making sure I understood all the financials and keeping costs at a minimum. Couldn’t be happier with how everything worked out!
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I want to personally thank Dustin Johnson for everything he did during my home buying process. Rotation was quick to respond to any questions I had. He was patient while walking me through every step of the process to ensure I not only understood what needed to be done, but also explained the importance and reasoning behind every step. If it wasn’t for Dustin, I would have been completely lost during my home buying process. Dustin was able to take so much weight and stress off of my shoulders. If it wasn’t for him working tirelessly, my family and I wouldn’t have been able to have a home to move into after starting the process and closing on a home 3 weeks later.
Rae Arnold, Loan Coordinator was excellent to work with. She kept me informed and gladly answered any questions I had.
Thank you
My Loan team did amazing as always!


